case: Interference by a mobile phone repeater
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Suburb: North LakesProblems: 1. Drops out the mobile phone reception 2. Pixelation the free to air TVInstalled system: Cel-Fi GO Telstra - a Telstra mobile phone repeater installed Jan 2021 VHF antenna - Installed long time ago Masthead amplifier - Installed long time ago
Action taken for fixing: 1. Drops out the mobile phone reception - Checked the mobile phone reception through the WAVE app - Changed the boosting frequency from the 3G to 4G - Updated the software * After that action, the problem solved. 2. Pixelation on TVs with the free to air - Check the TV reception at the antenna ; Poor quality signal - Change the antenna to a 7 elements VHF - Remove the masthead amplifier* After those action, the problem solved but after few hours the pixelation backed on. And find another problem. One of TV lost most free to air channels - Checked the cable and connections from the TV to a splitter ; Found a problem that one of a connector wrapped a tiny outter wire to the core cooper - Add a masthead amplifier* After those action, the problem solved.
Case: TV reception problem
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Customer faced problem: certain free-to-air channels were absent or pixelated, while others were fine.
Free to air system in this site: a UHF/VHF combination antenna, 3 way splitter
Checkpoints:
1st TV outlet : very weak signal
2nd TV outlet : very weak signal
Splitter at inside roof: very weak signal
Connector from an amplifier (inside roof): very weak signal
Antenna: excellent signal
Connector from the antenna: wrapped a thin wire from the outer shield to the core copper
Reason: When installed for the first time, the outside shield wire wasn't clearly cut. A short circuit occurred.
Action for fixing: remove the wrapped wire
Case: NBN modem relocation
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Work order description: move an NBN modem from a bedroom to a garage
Reason to relocate: After moving in, the client discovered that the NBN facility was in an undesirable area.
NBN facility: Fibre-to-the-Premises (FTTP) system installed
Solution:
Case 1: Move the NBN modem and a router, and run fresh optical fibre cable from outside the NBN inclosure.
Case 2: move a router and run a new Cat6 ethernet connection from the NBN modem to a different site
* In this case was #2
case: Starlink satellite internet
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Work order description: Starlink satellite Internet system installation
Reasons to select Starlink Internet: With client usage, the area's landline and mobile internet service is insufficient (Download: between16-43Mbps)
Location: North Lakes 4509
Starlink dish gen 2 adapter is a special component for the roof mount (can buy from the Starlink or private sellers)
Location of the dish: roof edge
Location of the Starlink router: upstairs
Wall plate: A cable management plate is put for the cable that protrudes from the wall.
case: free to air service with foxtel iq5
Work order description: On a Foxtel IQ5 Set Top Box, a client wishes to access the free-to-air channels.
Foxtel service:
First, a satellite reception system including a satellite dish, signal receiver, and cabling is needed.The second option is to use the Internet, which requires a wired or wireless Internet connection.
Free-to-air service: a VHF/UHF aerial link is necessary
case: 8mp cctv camera system
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Work order description: The customer wanted to see and record a construction site.
Camera: Hikvision Solar Powered Camera with 4G Internet
(4MP ColorVu Solar-powered Security PT Camera)
Connection: 4G mobile Internet
Storage: 512GB SD
Phone App: Hik-connect
Case: SANUS FULL MOTION TV WALL MOUNT
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Work order description: 75-inch TV wall mount with full motion, in-wall cable concealment, and TV aerial connection
*Special client demands: ease of moving the TV location (pull, push back to wall, tilt, swivel and safe)
Bracket: Sanus 42"-90" VLF728 Full-Motion Wall Mount
Wall frame: Timber/plaster board
Case: 85 inches TV wall mount
Job description: TV wall mount, concealed the cable inside wall
Product: Samsung 85 inches frame TV
Bracket: comes with the TV
Concealed the cable: A single system bus cable connects a screen to an interface box; this is a cable that has been hidden.
* The interface box: aerial cable, HDMI, power and other plugs and sockets
Case: Automatic VAST/pay TV Satellite on a caravan
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Work order: A Pay TV Satellite system on a Motor Home
Location: Carseldine
Product: SatKing Pro Max Plus (Fully Automatic Motorised Satellite TV System)
Cabling: 4 x COAX cables
Major features:
- Automatic
- GPS locator
- Auto parking
- Control on your Phone App
- Easy to get help from a Call centre in Australia
Case: Mobile phone repeater cel-fi go telstra
Customer issue: Telstra mobile phone service stopped working after moving to a new place.
Location: North Lakes 4509
Product: Cel-Fo GO Telstra, external antenna and a ceiling mount internal antenna
Procedure for installation:
1. Run a signal survey report to assess the reception's accessibility on-site.
2. Determine where the items, including the internal and exterior antenna and the Telstra Cel-Fi, should be placed.
3. Install those items, then run two cables.
4. Change the cellphone tower's direction.5. Check the cell phone's reception